FAQ

We’ve answered some common questions below to help make your shopping experience with Luxeely simple and transparent.

Where is Luxeely located?

Luxeely operates from the United States.

Our business address is:
1847 Harte St, Baldwin, New York 11510,United States

Do you offer free shipping?

Yes, we offer free standard shipping on all orders within the United States.

How long does delivery take?

Orders are processed within 0–2 business days (Monday–Friday).

After processing, shipping typically takes 7–9 business days.

Total estimated delivery time: 7–11 business days (Monday–Friday)

Will I receive an order confirmation email?

Yes. Once your order is successfully placed, you will receive a confirmation email with your order details.

Do you provide order tracking?

Yes. After your order is shipped, you will receive an email with your tracking number.

Tracking information usually becomes available within 24–48 hours after shipment.

What is Luxeely’s Return Policy?

We offer a 30-day return policy. Items must be unused, unworn, and returned in their original condition and packaging.

For full details, please review our Return & Refund Policy page on the website.

How can I request a return?

To start a return, please contact us at:
support@luxeely.store

Please include your order number and the reason for the return so we can assist you quickly.

Are there any items that cannot be returned?

Some items marked as final sale may not be eligible for return. Any restrictions will be clearly mentioned in the product description before purchase.

Customer Support

If you have any questions, our support team is ready to assist you.

Address: 1847 Harte St, Baldwin, New York 11510,United States

Phone: +1 970 784-0507

Email: support@luxeely.store

We are committed to providing prompt and friendly support to ensure your shopping experience with Luxeely is smooth and enjoyable.